On Tuesday, 19 May 2020, KOC AS organized an online workshop Effective Communication and Personal Responsibility . The workshop was led by dr. Alexander Zadel .
The workshop lasted 4 pedagogical hours. Participants learned the importance of mutual respect, quality relationships at work and personal responsibility. They became more familiar with communication skills. They found out why misunderstandings and conflicts often occur, what common mistakes occur when communicating, and how to communicate effectively with demanding clients. The lecturer also explained when a person is responsible, in what ways responsibility towards others is manifested and how to control responsibility when we do not have direct control.
Despite the fact that the workshop was not held live, it was attended by as many as 90 people. The participants were very satisfied with the workshop, as they learned a lot of new and useful information.